COVID 19 Shopping In-store Guidelines

Waterloo Records & Video is now open for a safe quantity of shoppers in-store from 10am-9pm daily!


COVID 19 Shopping In-Store Guidelines:

Unfortunately, with COVID infections rising in Austin, even some of the fully vaccinated getting infected, the uncertainty of the Delta variant, and with Austin now in stage 3 on a collision course with stage 4 restrictions, Waterloo Records is reluctantly going back to requiring masks at all times for staff and customer safety. Thanks in advance for your understanding and cooperation.


How We are Keeping Everyone Safe at Waterloo Records & Video

Hand sanitizer is available when guests enter, check out and exit.
Countertop protective shields are in place at checkout and information stations
HEPA MERV 13 air filters installed throughout the store
High touch surfaces are regularly cleaned/sanitized throughout the day.
All listening stations & headphones have been removed for Covid safety
For those who prefer buying music & video remotely without contact, we continue to offer phone and 24/7 online orders for both curbside pickup and mail delivery! We deeply appreciate your continued support.